Desktop and Laptop Setup
Desktop and laptop setup is the on-site unboxing, configuration and handoff of user computers so each person starts with a working machine. AXE TECH technicians set up workstations, connect peripherals and walk users through their devices. It is for growing teams, new-hire onboarding and MSPs who need hands at the user's desk.
01 / WHO IT'S FOR
Who is Desktop and Laptop Setup for?
Growing teams
Businesses adding people faster than they can set up equipment.
New-hire onboarding
Companies that want a laptop or workstation ready and explained on a person's first day.
MSPs and IT firms
Providers who prepare the image or policy remotely and need a technician to finish the work in person.
02 / WHAT'S INCLUDED
What does Desktop and Laptop Setup include?
- Unboxing and inspection of each device
- Enrollment with Microsoft Intune or Apple Business Manager as you have set up
- Software installed from your checklist
- Monitors, docks, keyboards and printers connected
- User walkthrough and a report with serial numbers
03 / HOW IT WORKS
How does Desktop and Laptop Setup work?
- STEP 01
Send the checklist
Tell us the device model, the enrollment method and the software to install.
- STEP 02
Set up on site
The technician configures each device at the desk or in a staging area.
- STEP 03
Test with the user
We confirm sign-in, email, printing and other daily tools work.
- STEP 04
Close out
You receive a report with photos and serial numbers.
04 / WHERE
Where is Desktop and Laptop Setup available?
AXE TECH technicians are based in two core hubs and can be dispatched to other areas on request.
FAQ
What do people ask about Desktop and Laptop Setup?
Do you work with both Windows and Mac?
- Yes. We set up Windows and macOS devices, including enrollment with Microsoft Intune and Apple Business Manager.
Can you set up a single laptop?
- Yes. A single visit works, and batches are more efficient because the technician can stage devices together.
Who provides the software and licenses?
- You or your MSP do. We install and configure what you supply, following your checklist.
Can you set up devices for remote employees?
- Where we operate, we can visit in person. For other locations, send us the details and we will tell you what is possible.
05 / RELATED
Which other services pair with this?
- Hardware RefreshA hardware refresh is the planned replacement of aging business computers, monitors and peripherals with new equipment.Learn more
- VoIP Phone DeploymentVoIP phone deployment is installing and configuring internet-based desk phones and conference phones so a business can use a hosted phone system.Learn more
- Technician Dispatch for MSPsTechnician dispatch for MSPs is an on-demand service where AXE TECH sends a vetted field technician to your client's site, so you can deliver onsite support without hiring locally.Learn more
NEXT STEP
Need this done on site?
Send the site, scope and timing. We confirm availability, assign a technician and return a service report with photos.